Returns & Exchanges

Eligibility:

We accept returns and exchanges within 24 hours of delivery for unworn, unwashed, and undamaged items. Custom or made-to-order pieces are non-returnable unless defective.

Process:

Once the item is received and inspected, your refund or exchange will be processed promptly.

Refunds:

Refunds are issued using the original payment method. Please allow 5–7 business days for the amount to reflect in your account.

Additional Notes

Delivery times are estimates and may vary due to external factors.

Kephi is not responsible for delays caused by customs or courier services.

For any questions or concerns, please contact +977 9765220957